WhatsApp auto-reply features, such as automated greeting messages, are important for several reasons, especially for businesses. Auto-replies help you engage with customers even when you’re busy, keeping them informed and improving response times.
How to set up auto-replies
In your WhatsApp business App, go to Tools or Business tools (in settings) > Set auto reply on
Away messageorGreeting Message.
Include Take App link in your greeting message
Try out the auto-reply function by sending a message to your WhatsApp business number
Follow this video to enable WhatsApp auto reply.