Skip to main content

What is Automated WhatsApp?

Help avatar
Written by Help
Updated over a week ago

Automated WhatsApp are WhatsApp messages automatically sent to your customers or staff either from Take App’s official WhatsApp account or your own WhatsApp Business account. These messages can be triggered by workflows, broadcasts, or other settings you configure in your store.

From Take App

From your WhatsApp Business account

Monthly quota is given to paid plan users

  • Premium plan: 100 / month

  • Business plan: 1,000 / month

If you exceed your monthly quota, Business Plan users can enable pay-as-you-go billing at $0.05 per additional message.

Note

  • If you're on $1 trial, you will not be able to send Automated WhatsApp to customers. Only Automated WhatsApp to staffs will be allowed via Take App official account.

    • However, if you connect your own WhatsApp Business account, you can send Automated WhatsApp to your customers even on $1 trial plan.

Did this answer your question?