Payment recovery workflow
This feature requires Business Plan subscription
Use Payment recovery workflow to recover your payments or automatically cancel when payment is not received.
Go to Settings > Workflows and click on "Payment recovery" template.
Set up when you wish to send the reminder to your customers for payment
When payment is not received, you can auto-cancel the order and send WhatsApp to you customer to notify cancellation.
Note:
- Need at least 1 Payment method for this workflow to work.
- Inventory will be automatically restocked upon cancellation
Use Payment recovery workflow to recover your payments or automatically cancel when payment is not received.
Set up Payment recovery workflow
Go to Settings > Workflows and click on "Payment recovery" template.
Set up when you wish to send the reminder to your customers for payment
When payment is not received, you can auto-cancel the order and send WhatsApp to you customer to notify cancellation.
WhatsApp Messages
| Reminder message after X minutes | Cancellation message after Y minutes |
|---|---|
 |  |
Note:
- Need at least 1 Payment method for this workflow to work.
- Inventory will be automatically restocked upon cancellation
Updated on: 16/11/2024
Thank you!