Articles on: Workflows

Review Request Workflow

To collect Customer review automatically after order, you can set Workflow.

Go to Settings > Workflows. Click "Create" or Start with a template "Request Review once Order Fulfilled".

When Trigger is set to "Order confirmed", "Order fulfilled" or "Order payment successful", you can see "Request review" Template

When template is set to "Request review", you can see "Review link" field. If it's empty, default take app review link (for eg, will be sent to the customer.

Alternatively, you can set it as your own Review link such as Google review link. Find out how to get your google review link here

Updated on: 25/06/2024

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