FAQ

What is Take App?

Take App is a user-friendly e-commerce site builder optimized for small businesses, enabling them to create online stores that integrate seamlessly with WhatsApp for easy order processing.

How does Take App work with WhatsApp?

Customers can browse your Take App store, add products to their cart, and send order details directly to the seller via WhatsApp. This streamlines the ordering process for both customers and merchants.

What subscription plans does Take App offer?

We offer three tiers: Basic (Free), Premium ($19 per month), and Business ($50 per month), each with different features to suit your business needs. Check exclusive features: Subscription plans and features

Can I use my own domain with Take App?

Yes, with our Premium and Business plans, you can use a custom domain for your online store, enhancing your brand's presence and credibility.

Is there a limit on the number of products I can list?

The Basic plan allows up to 20 images, while the Premium and Business plans offer unlimited image uploads, giving you extensive flexibility for product listings.

How does payment processing work in Take App?

We support various payment methods including manual and QR payments for the Basic plan, and credit card payments for Premium and Business plans.

Can I track my sales and customer interactions?

Yes, Take App provides analytics tools in the Premium and Business plans, allowing you to track sales, customer interactions, and more to optimize your business strategy.

Is customer support available for all users?

All Take App users have access to our helpdesk, with priority support via chat or vido ecall available for Business plan subscribers.

Can I manage multiple stores with Take App?

Yes, our Business plan allows the management of multiple stores and provides a clone tool for easy duplication of store setups.

Are there any hidden fees with Take App?

No, we believe in transparency. There are no hidden fees; the only cost is your subscription fee, with no additional transaction fees or undisclosed charges.

Can I cancel my subscription plan anytime?

Yes, you can cancel your subscription at any time. Also, you will still be able to enjoy the benefits of the paid plan until the end of the current billing cycle.

What services do Take App offer?

Take App enhances WhatsApp commerce with customizable e-commerce storefronts, efficient shopping cart systems, and comprehensive customer data management. Our platform streamlines order handling and delivery choices, alongside effective product catalog management. We also offer diverse integrations like multiple payment options and webhooks for a seamless e-commerce experience.

Can I customize Take App to fit my business needs?

Yes, Take App is designed with flexibility to cater to different industries such as F&B, retail, and services. For a more tailored experience, visit Take App Templates to explore and choose a store template that best fits your business requirements.

How can I start using Take App?

To start using Take App, simply sign up through this Sign-up link. Then, you can begin by adding your store details, products, and configuring your preferred delivery and payment methods. Afterward, share your unique store link (e.g., https://take.app/abc) with your customers to let them order immediately.

What payment methods do you accept for subscription plans?

We accept card payments for both monthly and annual subscription plans. Additionally, bank transfers are accepted specifically for annual payments.

How do I change my email address

To reset your email, please connect to our support through Support

What are the system requirements for using Take App?

Take App is a web application that runs seamlessly on any device equipped with a compatible browser, such as Safari, Google Chrome, or Firefox, Microsoft edge. It ensures a smooth user experience for both you and your customers. Nevertheless, please note that we do not provide full optimization for outdated devices, such as Android versions below OS v7 or iOS versions below v15.

How is my data protected on Take App?

Your data on Take App is safeguarded through strict security measures and encryption protocols. The company follows industry-standard practices to ensure data privacy. For detailed information, you can review their data privacy terms at Privacy Policy**How often is Take App features get an update?**
Take App features is typically updated and improved on a weekly basis. This regular schedule allows us to keep the features up-to-date and responsive to user feedback.

What happens if there's a service outage or downtime?

We pride ourselves on a robust technology platform with a 99.9% uptime record. In the rare event of downtime, our dedicated team is committed to swiftly addressing any issues. This quick response is part of our commitment to minimize disruptions and maintain the reliability of our services.

Are there any training resources available for using Take App?

We continually add learning resources, including instructional videos and guides, accessible through Take App Helpdesk. Additionally, for premium and business users, we offer consultation and product demo.

Updated on: 30/01/2024