Invoices
Message footer
You have the option to include a fixed message in the end of order messages. For example, you can add Payment instruction Delivery instruction Confirmation notice Go to Admin Settings Checkout Navigate to "Message" section and type your notes/instruction in the "Message footer". Click Save (https://storage.crisp.chat/users/helpdesk/website/d5b5a99f52847800/screelFew readersAdding service charge
You can add the service charge at the end of the customer billing or invoice. Go to Admin Settings Checkout Navigate to "Service charge" section and setup your preferred rate. Verify if the service charge has been applied to your checkout form.Few readers
Order message buttons
When checkout completed, customers will send you message. Your customers sometime do not use WhatsApp and you may offer alternative message buttons . These are supported messaging app buttons WhatsApp Text (SMS and iMessage) Messenger Telegram LINE Go to Admin Settings Checkout to enable/disable message buttons.Few readersWhat is the difference between "I have paid" & "I will pay later" button on the payment page?
The difference between the I have paid and I will pay later buttons on the payment page is discerned through the payment status indicator that written in the WhatsApp order message. This payment status serves as a helpful tool to streamline the process of confirming payments with your buyers, enhancing your efficiency. When the buyer clicks I have paid, the WhatsApp order messaFew readersDisabling WhatsApp order message
You can disable "WhatsApp message" button in checkout when you do not want to receive WhatsApp order messages. This will be useful if you are not selling products on WhatsApp. Go to Admin Settings Checkout and navigate to "Message" section. Switch off Show WhatsApp message button when checkout completed. Click SaveFew readersOrder rolling
Order rolling function circulates phone numbers in a round-robin manner, allowing multiple staff members to evenly distribute incoming orders. Here's an example. Let's say you have order rolling numbers A, B, and C. If you receive a total of 60 orders in a day: Number A will handle 20 orders. Number B will handle 20 orders. Number C will handle 20 orders. This distribution ensures that each number receives an equitable share of orders, resulting in a balanced workload. How to setup ordeFew readersOptional or required settings
You can designate specific questions on the Checkout page as either Optional or Required. When marked as Optional, customers are not required to answer the question to proceed with checkout; however, when set as Required, customers must provide an answer to proceed. You can tick the Required checkbox to mark the question as Required Or, You can untick the Required checkboFew readersEnable Tip function
You can enable Tip function to let your buyer give additional fund to your store (e.g. driver or waiters) Go to Admin Design Checkout Navigate to "Order summary" area and Toggle on Tip. Click SaveFew readersRename order number
You can assign a unique order number to each customer purchase for accurate tracking and management throughout the fulfillment process. Go to Admin Settings Go to Checkout and navigate to "Order number" section. Put your prefix and suffix to customize the format of order number. (https://storage.crisp.chat/users/helpdesk/website/d5b5a99f52847800/screely-17271094598841jpwd2y.pFew readers