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Order rolling

Order rolling function circulates phone numbers in a round-robin manner, allowing multiple staff members to evenly distribute incoming orders. Here's an example.

Let's say you have order rolling numbers A, B, and C.

If you receive a total of 60 orders in a day:

Number A will handle 20 orders.
Number B will handle 20 orders.
Number C will handle 20 orders.

This distribution ensures that each number receives an equitable share of orders, resulting in a balanced workload.

How to setup order rolling

Go to Admin > Settings

In Store Detail, navigate to "WhatsApp number" section. Type in the numbers for order rolling and press Add. Repeat the process if you have more than 1 number. Click Save

Updated on: 11/06/2024

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