Pre-order products allow you to sell items that will be delivered later within a specific delivery window (example: Receive Mar 10 – Mar 15). This helps customers clearly understand when they will receive the product, and prevents checkout issues caused by mismatched delivery schedules.

To enable Pre-order mode, you must set a Delivery Date Range for the product.

Once saved, the product is automatically treated as a Pre-order product.

Customers will see the delivery window directly on the product page, for example: Receive Mar 10 – Mar 15

This makes it clear that the product will not be delivered immediately.

Customers can checkout successfully when

1) Pre-order product + regular product

When checking out a pre-order product together with a normal product, the delivery date can now be selected based on the override date.

2) Multiple pre-order products share a common delivery date

If customers add multiple pre-order products, checkout is allowed only if their delivery date ranges overlap.

Example (allowed):

Common overlap exists → checkout is allowed.

Checkout will be disabled when:

Multiple pre-order products have no overlapping delivery range

If there is no shared delivery date between pre-order items, checkout is disabled.

Example (Blocked):

No overlap → checkout disabled.

One of the pre-order products must be removed before proceeding.

If a product has a delivery date range, customers will follow the product’s delivery range even if your store has a different delivery schedule configured.

If you plan to sell multiple pre-order products in the same campaign, make sure their delivery date ranges overlap so customers can purchase them together.

Pre-orders work best for: