Pre-order products allow you to sell items that will be delivered later within a specific delivery window (example: Receive Mar 10 – Mar 15). This helps customers clearly understand when they will receive the product, and prevents checkout issues caused by mismatched delivery schedules.

To enable Pre-order mode, you must set a Delivery Date Range for the product.

Once saved, the product is automatically treated as a Pre-order product.

Customers will see the delivery window directly on the product page, for example:

Receive Mar 10 – Mar 15

This makes it clear that the product will not be delivered immediately.

When a customer adds a pre-order product to cart, it appears in a separate Pre-order section, separated from regular items.

Customers can checkout successfully when

1) The cart contains only pre-order products

If the cart includes only pre-order products, checkout works normally.

2) Multiple pre-order products share a common delivery date

If customers add multiple pre-order products, checkout is allowed only if their delivery date ranges overlap.

Example (allowed):

Common overlap exists → checkout is allowed.

Checkout will be disabled when:

1) Pre-order products are mixed with regular products

Customers cannot checkout a cart containing both:

They must remove one group before proceeding.

2) Multiple pre-order products have no overlapping delivery range

If there is no shared delivery date between pre-order items, checkout is disabled and the cart shows a warning.

Example (blocked):

No overlap → checkout disabled.

If a product has a delivery date range, customers will follow the product’s delivery range even if your store has a different delivery schedule configured.

If you plan to sell multiple pre-order products in the same campaign, make sure their delivery date ranges overlap so customers can purchase them together.

Pre-orders work best for: