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Referral Rewards - Referral Code

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Written by Help
Updated this week

This feature requires Business Plan.

Referral codes are a great way to encourage your customers to spread the word about your store. When a customer refers a friend, both the referrer and the referee receive store credit rewards.

How it works

  • Customers can share their unique referral code with friends or family.

  • The referee enters the referral code during checkout.

  • Once the referee places and an order, and the store admin marks the order as "Completed", both parties receive rewards as store credits.

  • Referral rewards are only granted for first-time customers using a valid code.

Managing Referral Codes

  • Each customer automatically gets a referral code, which is based on their phone number by default.

  • You can view and edit referral codes from the Admin > Customers page.

  • Admins can manually change the code for any customer if needed.

Using Referral Codes

  • Customers can enter referral codes directly on the checkout page.

  • Referral rewards and rules can be configured in Admin > Settings > Membership (Business plan required).

  • You can track awarded store credits after the referred customer’s order is completed and confirmed

🚫 Self-referrals are not allowed. If a customer tries to use their own code, no rewards will be given.

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