This feature requires Business Plan and WhatsApp Business Integration
You can send broadcast to your customers via your own WhatsApp Business account.
You can use this feature to send marketing messages to your customers - for example, a new discount or product release.
For customer selection, you have 2 options
Send to all customers (Max. 500)
Customers with any of specific tags
For option 2, you can go to Customers page to assign tags to specific customers or use existing tags to select a group of customers
Note:
Currently this is a beta feature and only support sending to all customers (Max. 500). Also the message will immediately send to customers once the template is approved by Meta team for review.
In coming weeks, we will develop features so that you can send manually in your preferred timing once your template is approved.