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WhatsApp Broadcast (Beta)
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Written by Help
Updated yesterday

This feature requires Business Plan and WhatsApp Business Integration

You can send broadcast to your customers via your own WhatsApp Business account.

You can use this feature to send marketing messages to your customers - for example, a new discount or product release.

For customer selection, you have 2 options

  1. Send to all customers (Max. 500)

  2. Customers with any of specific tags

For option 2, you can go to Customers page to assign tags to specific customers or use existing tags to select a group of customers

Note:

  • Currently this is a beta feature and only support sending to all customers (Max. 500). Also the message will immediately send to customers once the template is approved by Meta team for review.

  • In coming weeks, we will develop features so that you can send manually in your preferred timing once your template is approved.

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