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Manage orders
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Written by Help
Updated over 2 months ago

When you receive orders, you can manage order status, payment status and fulfillment status

Order status

  • Pending

  • Confirmed

  • Completed

  • Cancelled

Payment status

  • Unpaid

  • Confirming payment

  • Partially paid

  • Paid

  • Refunded

Fulfillment status

  • Unfulfilled

  • Ready

  • Out for delivery

  • Fulfilled

When customer completes payment in automatic payment, the payment status will be changed to Paid and order status will be change to Confirmed. When customers click "I have paid" in manual payment, payment status will be changed to Confirming payment and order status is still in Pending.

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