Manage orders
When you receive orders, you can manage order status and payment status.
Order status
Pending
Confirmed
Completed
Cancelled
Payment status
Unpaid
Confirming payment
Partially paid
Paid
Refunded
Fulfillment status
Unfulfilled
Ready
Out for delivery
Fulfilled
When customer completes payment in automatic payment, the payment status will be changed to Paid and order status will be change to Confirmed. When customers click "I have paid" in manual payment, payment status will be changed to Confirming payment and order status is still in Pending.
Order status
Pending
Confirmed
Completed
Cancelled
Payment status
Unpaid
Confirming payment
Partially paid
Paid
Refunded
Fulfillment status
Unfulfilled
Ready
Out for delivery
Fulfilled
When customer completes payment in automatic payment, the payment status will be changed to Paid and order status will be change to Confirmed. When customers click "I have paid" in manual payment, payment status will be changed to Confirming payment and order status is still in Pending.
Updated on: 13/11/2024
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