Articles on: Best Practices

Custom Domain - Existing domain

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Custom domain is to change your online store link to your own domain. It is a great way to amplify your branding to your customers. Check how to setup custom domains.

Add custom domain in Take App



Go to Admin menu > Settings > Domains

Click on "Connect existing domain" button



Type your custom domain address then press "Add"



Your domain is registered in Take App. Next step is to update your domain provider's DNS settings.




Update your domain provider's DNS settings



Login to your domain provider service and go to DNS settings.

Follow your domain providers' guides: Namecheap

Add an A record Type: A | Host: @ | Points to: 76.76.21.21.

Type: A | Host: @ | Points to: 76.76.21.21




Make sure to remove any other A records to avoid complication.

Domain settings propagation takes maximum 24 hours. Go back to Take App's domains settings and refresh. All settings are properly configured, you will see successfully connected custom domain.





Frequently asked questions



I want to add subdomain such as www or order.balidining.me


Go to Domains settings and click Connect existing domain button.
Add domain including your subdomain. e.g. order.balidining.me
Go to your domain provider settings and add following values
Type: CNAME
Name: your subdomain (e.g. order)
Value: cname.vercel-dns.com



Save and wait maximum 24 hours to propagate the changes.

How can I check if I’ve entered my DNS settings correctly?


You can double-check the DNS records provided by Take App and compare them with what you've entered with your domain registrar. To verify that your DNS changes have been applied correctly, you can use an online DNS lookup tool.




What should I do if my domain is already linked to another platform?


If your domain is currently linked to another website or store, you'll need to disconnect it from that platform before connecting it to your Take App store. Check the settings with your domain provider or web host to release the domain.

Why isn’t my domain connecting immediately?


DNS changes can take time to propagate across the internet. It usually takes up to 24 hours for the changes to fully take effect. If your domain isn’t connecting immediately, please allow some time and check back later.

Updated on: 08/10/2024

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