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You can receive order messages on other apps aside from WhatsApp. Some of those apps are Messenger, Telegram, and LINE

Toggle on your preferred messaging channel and fill in the credentials. Click <code>save</code>

1. Go to Admin &gt; Settings &gt; Checkout
2. Toggle on your preferred messaging channel and fill in the credentials. Click <code>save</code>

Activate Messenger, Telegram, and LINE messaging

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Activate Messenger, Telegram, and LINE messaging

How to set messages channel