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Wallet

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Written by Help
Updated over 2 weeks ago

The Wallet is used to store any excess credit balance you have when downgrading your subscription. If you switch to a lower-priced plan, the remaining balance will automatically be added to your wallet. This credit can be used towards future payments or subscription renewals.

You can also top up your wallet in advance and use the balance to pay for subscription fees. This is especially helpful in countries where recurring card payments may not always work reliably.

The wallet supports a variety of payment methods, including card payments, Apple/Google Pay, WeChat, PayNow, and more.

To access your wallet

  1. Go to your Dashboard > Settings > Billing, and scroll down.

How to top up your wallet

  1. Go to Dashboard > Settings > Billing

  2. Scroll down to the Wallet section

  3. Click Topup

  4. Choose a preset amount ($19, $50, or $100) — you’ll be redirected immediately to the payment page or enter a custom amount, then click Pay to proceed to the payment page

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