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Bulk Upload Missing Characters
Bulk Upload Missing Characters
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Written by Help
Updated over 2 months ago

CSV's imported into TakeApp need to be in the UTF-8 Format.

Sample Product Description with Missing Characters

If you just uploaded a CSV, and find that there are missing characters, follow the instructions below:
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UTF-8 Encoding in Microsoft Excel (Windows)

  1. Open your CSV file in Microsoft Excel.

  2. Click File in the top-left corner of your screen.

  3. Select Save as...

  4. Click the drop-down menu next to File format.

  5. Select CSV UTF-8 (Comma delimited) (.csv) from the drop-down menu.

  6. Click Save. Your new CSV file is now encoded using the UTF-8 format and is ready to be imported into TakeApp.

UTF-8 Encoding in Numbers (macOS)

  1. 1Open your CSV file in Numbers.

  2. Click File in the top-left corner of your screen.

  3. Select Export to... -> CSV...

  4. Click Advanced options.

  5. Click the drop-down menu next to Text Encoding.

  6. Select Unicode (UTF-8).

  7. Click Next

  8. Choose a name and location for your new file and click Save. Your new CSV file is now encoded using the UTF-8 format and is ready to be imported into TakeApp.

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