Loyalty & Rewards
Activating loyalty point on your store
This guide will walk you through the process of activating your store loyalty points.
Step 1:
Begin by navigating to the settings section of your store's interface.
![](https://usercontent.clueso.io/a4f51deb-69aa-46ba-9c77-605c1474ead5/ac96d396-0c55-497a-a876-d98880511792/50fc3e67-258e-4e06-b780-127f50d036e5/images/3db10021-dea8-41c1-b73d-13698c486926.png)
Step 2:
Next, select the Loyalty and Rewards option.
![](https://usercontent.clueso.io/a4f51deb-69aa-46ba-9c77-605c1474ead5/ac96d396-0c55-497a-a876-d98880511792/50fc3e67-258e-4e06-b780-127f50d036e5/images/757eb1b6-12bb-4a55-83f4-f1c4d17f39ad.png)
Step 3:
Click on the Enable button to activate the loyalty points feature.
![](https://usercontent.clueso.io/a4f51deb-69aa-46ba-9c77-605c1474ead5/ac96d396-0c55-497a-a876-d98880511792/50fc3e67-258e-4e06-b780-127f50d036e5/images/e22e6f3f-5e36-49a0-b103-050fafc6f477.png)
Step 4:
Input the percentage amount of rewards you wish to distribute to your clients. (this will be calculated from total amount in the invoice)
![](https://usercontent.clueso.io/a4f51deb-69aa-46ba-9c77-605c1474ead5/ac96d396-0c55-497a-a876-d98880511792/50fc3e67-258e-4e06-b780-127f50d036e5/images/76e959be-4459-47a4-8df6-b7f58e3f3cf9.png)
Step 5:
Finally, click \`Save\` to apply the changes.
![](https://usercontent.clueso.io/a4f51deb-69aa-46ba-9c77-605c1474ead5/ac96d396-0c55-497a-a876-d98880511792/50fc3e67-258e-4e06-b780-127f50d036e5/images/b6002fe7-2683-44c3-8022-88733f0047a0.png)
Your store's loyalty points are now activated and ready to be earned by your clients.
![](https://storage.crisp.chat/users/helpdesk/website/d5b5a99f52847800/3ff39e46-7dcb-4500-ae0c-040bc7_t6di9v.png)
Distributing loyalty points after the order is fulfilled
This guide will walk you through the process of awarding loyalty points to your customers.
Step 1:
Start by ticking the orders that are eligible for rewards.
![](https://usercontent.clueso.io/a4f51deb-69aa-46ba-9c77-605c1474ead5/c32e2e1b-f4f6-43d2-a378-5ab7d50996fe/9fbcc66b-f2c0-4b8e-9e4d-ac87aa9b4c24/images/ee995d89-db39-479b-91c4-75113cd4f4c3.png)
![](https://usercontent.clueso.io/a4f51deb-69aa-46ba-9c77-605c1474ead5/c32e2e1b-f4f6-43d2-a378-5ab7d50996fe/9fbcc66b-f2c0-4b8e-9e4d-ac87aa9b4c24/images/2a0d547c-8fe0-4789-9890-7c046bcb8045.png)
Step 2:
Next, click on the \`Action\` button.
![](https://usercontent.clueso.io/a4f51deb-69aa-46ba-9c77-605c1474ead5/c32e2e1b-f4f6-43d2-a378-5ab7d50996fe/9fbcc66b-f2c0-4b8e-9e4d-ac87aa9b4c24/images/535d3c01-e9f1-452a-b751-802de2e51015.png)
Step 3:
From the dropdown menu, select Change Status.
![](https://usercontent.clueso.io/a4f51deb-69aa-46ba-9c77-605c1474ead5/c32e2e1b-f4f6-43d2-a378-5ab7d50996fe/9fbcc66b-f2c0-4b8e-9e4d-ac87aa9b4c24/images/952c869b-38b6-4c5d-bc02-6f0b34c451b6.png)
Step 4:
Change the order status to Fulfilled.
![](https://usercontent.clueso.io/a4f51deb-69aa-46ba-9c77-605c1474ead5/c32e2e1b-f4f6-43d2-a378-5ab7d50996fe/9fbcc66b-f2c0-4b8e-9e4d-ac87aa9b4c24/images/33b3b3e4-c81d-4caa-a532-60109b330a14.png)
Step 5:
Click Save to confirm the changes.
![](https://usercontent.clueso.io/a4f51deb-69aa-46ba-9c77-605c1474ead5/c32e2e1b-f4f6-43d2-a378-5ab7d50996fe/9fbcc66b-f2c0-4b8e-9e4d-ac87aa9b4c24/images/d936f6d6-6700-436c-bbbb-8fc0a7d3831c.png)
Step 6:
Now, navigate to the storefront.
![](https://usercontent.clueso.io/a4f51deb-69aa-46ba-9c77-605c1474ead5/c32e2e1b-f4f6-43d2-a378-5ab7d50996fe/9fbcc66b-f2c0-4b8e-9e4d-ac87aa9b4c24/images/9fc86e28-ef73-411e-96a5-bfb8799016b9.png)
Step 7:
On the top right corner, click on the customer's login account.
![](https://usercontent.clueso.io/a4f51deb-69aa-46ba-9c77-605c1474ead5/c32e2e1b-f4f6-43d2-a378-5ab7d50996fe/9fbcc66b-f2c0-4b8e-9e4d-ac87aa9b4c24/images/c196a1ad-4f07-4200-aa5b-75bf85cbb4ac.png)
Step 8:
Finally, verify that the reward points have been added to the store credit menu
![](https://usercontent.clueso.io/a4f51deb-69aa-46ba-9c77-605c1474ead5/c32e2e1b-f4f6-43d2-a378-5ab7d50996fe/9fbcc66b-f2c0-4b8e-9e4d-ac87aa9b4c24/images/1b610779-1cab-4ab4-8b5f-9aae4af6c1cf.png)
By following these steps, you can easily award loyalty points to your customers.
Updated on: 04/07/2024
Thank you!