Skip to main content

Pickup Service

Written by Camila
Updated today

You can now create a Pickup service type and add a service address so customers know exactly where to collect their order or meet you.

What this feature does

The Pickup service type is now available in Delivery settings.

Each Pickup service can have its own location in the admin panel. This address is shown to customers so they can clearly see where pickup will happen.

The pickup address and map will appear:

  • at checkout page when customers select that pickup option

  • on the order invoice

How to add a Pickup service

  1. Go to Settings > Delivery.

  2. Click Add delivery.

  3. Enter a name for the delivery option.

  4. Under Type, choose Pick up.

  5. In the Location section, click Add location.

  6. Enter the pickup address, then click Next.

  7. Check that the map pin is in the correct location.

  8. Save the address.

Your pickup address is now added. You can update it anytime.

What customers will see

When customers choose this pickup option at checkout, they will see the pickup address and map.

The same pickup address will also be shown on the invoice or receipt, so customers can easily refer to it later.

Why this is useful

Adding a dedicated pickup location helps customers:

  • know exactly where to go

  • avoid confusion during collection

  • find the location again from their invoice or receipt

Did this answer your question?