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Payment recovery workflow
Payment recovery workflow
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Written by Help
Updated over a week ago

This feature requires Business Plan subscription

Use Payment recovery workflow to recover your payments or automatically cancel when payment is not received.

Set up Payment recovery workflow

  1. Go to Settings > Workflows and click on "Payment recovery" template.

  2. Set up when you wish to send the reminder to your customers for payment.

  3. When payment is not received, you can auto-cancel the order and send WhatsApp to you customer to notify cancellation.

WhatsApp Messages

Reminder message after X minutes

Cancellation message after Y minutes

Note:

  • Need at least 1 Payment method for this workflow to work.

  • Inventory will be automatically restocked upon cancellation

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