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Custom Domain - Existing domain
Custom Domain - Existing domain
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Written by Help
Updated over a month ago

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Custom domain is to change your online store link to your domain. It is a great way to amplify your branding to your customers. Check how to set up custom domains.

How to add a custom domain in Take App

  1. Go to Admin menu > Settings > Domains

  2. Click on the Connect existing domain

  3. Type your custom domain address then press Add

  4. Your domain is registered in Take App. The next step is to update your domain provider's DNS settings.

Update your domain provider's DNS settings

  1. Login to your domain provider service and go to DNS settings. Follow your domain provider's guides (e.g., Namecheap)

  2. Add an A record Type: A Host: @ | Points to: 76.76.21.21
    And don't forget to remove any other A records to avoid complications.

    Type: A   Host: @ | Points to: 76.76.21.21

  3. Go back to Take App's domains settings and refresh. All settings are properly configured, and you will see the custom domain has connected successfully.

Domain settings propagation takes a maximum of 24 hours.


Frequently Asked Questions

I want to add a subdomain such as www or order.balidining.me

  1. Go to Domains settings and click Connect existing domain button.

  2. Add the domain, including your subdomain. e.g. order.balidining.me

  3. Go to your domain provider settings and add the following values
    Type: CNAME
    Name: your subdomain (e.g. order)
    Value: cname.vercel-dns.com

  4. Save and wait a maximum of 24 hours to propagate the changes.

How can I check if I’ve entered my DNS settings correctly?

You can double-check the DNS records provided by Take App and compare them with what you've entered with your domain registrar. To verify that your DNS changes have been applied correctly, you can use an online DNS lookup tool.

What should I do if my domain is already linked to another platform?

If your domain is currently linked to another website or store, you'll need to disconnect it from that platform before connecting it to your Take App store. Check the settings with your domain provider or web host to release the domain.

Why isn’t my domain connecting immediately?

DNS changes can take time to propagate across the internet. It usually takes up to 24 hours for the changes to fully take effect. If your domain isn’t connecting immediately, please allow some time and check back later.

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