Why my store is restricted?

Once your store is restricted, you cannot access Admin dashboard anymore.

There are possible reasons why your stores are restricted

Your paid subscription plan was downgraded but your store use more resource than the quota of the free basic plan. Some quota restrictions are like:

Image quota over 20 files (upgrade to premium or more for unlimited images)
Store quota exceed more than 1 (upgrade to business to create multiple store)
Members quote exceed more than 1 ((upgrade to business to invite more members)

How to recover my store?

Subscribe our paid subscription plan or contact support. Learn more

Updated on: 27/02/2024

Was this article helpful?

Share your feedback


Thank you!